Please let us know what errors you are getting so we can assist you.

Thanks,
Dart268

• Re: Room entry problems?? View
    by LadyGrace on January 20, 2015 at 23:40:45 PST
  
  Sometimes when I try to go into the ladder room it will not open right away I have to try several times before it will open. THis does not happen all of the time but it has happened a few times now including tonight.

  
  : Are you having problems getting into the lobby?

  : Please let us know what errors you are getting so we can assist you.

  : Thanks,
  : Dart268

  
  

  • Re: Room entry problems?? View
      by vengy on January 27, 2015 at 09:54:17 PST
    
    : Sometimes when I try to go into the ladder room it will not open right away I have to try several times before it will open. THis does not happen all of the time but it has happened a few times now including tonight.

    :
    : : Are you having problems getting into the lobby?

    : : Please let us know what errors you are getting so we can assist you.

    : : Thanks,
    : : Dart268

    cannot get in wont let me past "game updater"..loads 5/8's and then stops. Have to start task manager and "end process" for "updater.exe*32"...otherwise it wont get off my screen
    

    • Re: Room entry problems?? View
        by Dart268 on January 28, 2015 at 05:48:27 PST
      
      Have you tried uninstalling the software and then downloading it again?

      Dart268
      

      • Re: Room entry problems?? View
          by vengy on January 30, 2015 at 18:28:38 PST
        
        : Have you tried uninstalling the software and then downloading it again?

        : Dart268

        yup but then i cant find where my pc saves it to make it run.
        
        

        • Re: Room entry problems?? View
            by LadyGrace on January 31, 2015 at 13:47:14 PST
          
          : : Have you tried uninstalling the software and then downloading it again?

          : : Dart268

          : yup but then i cant find where my pc saves it to make it run.

          Did you try Safari Support?
          

          • Re: Room entry problems?? View
              by vengy on February 3, 2015 at 09:50:47 PST
            
            : : : Have you tried uninstalling the software and then downloading it again?

            : : : Dart268

            : : yup but then i cant find where my pc saves it to make it run.

            : Did you try Safari Support?

            no. I give up. Another member gone.
            

            • Re: Room entry problems?? View
                by LadyGrace on February 3, 2015 at 22:19:29 PST
              
              Safari support would happily help you as the issue is their site :( We hate to see you go.

              : : : : Have you tried uninstalling the software and then downloading it again?

              : : : : Dart268

              : : : yup but then i cant find where my pc saves it to make it run.

              : : Did you try Safari Support?

              : no. I give up. Another member gone.