--------------------------------------------------------------------------------

#1 It is not yet a sure thing that the site is staying open, but that Case's needs to know how many players will pay to play by the response to the survey? Meaning, all players need to do the survey!

It's very important that as many players as possible completes the survey. We're not looking for an exact number, but if there's not enough support of the membership fee, then it is possible we may not be able to keep the site up and running. For example, if only 100 players are willing to pay, it would not be feasible for us to continue managing the site for $2000 per year. Also, we know surveys are not an exact science, but we think it will give us a general idea of the support we can expect.

#2 The method of payment is not yet set up and they should not complete the survey and then proceed to pay survey monkey? My friend mistakenly thought he was to pay the Case fee on survey monkey and consequently ended up paying $180 and believing it was going to cost $20 a month to play, rather than the $20 a year that you have stated.

I apologize for the confusion. The membership fee would be $20 per year and that would start on April 1st, as the announcement states.

Unfortunately, there's no way for us to change or remove SurveyMonkey's "Thanks for taking the survey" page.
----------------------------------------
Rhonda
Customer Support Staff
Case's Ladder, Inc.
http://www.casesladder.com/

[Mar 5, 2009 8:50:18 PM

• Re: Please Read...concerning the Survey View
    by FrostyMugs28 on March 11, 2009 at 18:41:56 PDT
  
  everyone i have talked to in pashisi ete are going to pay to stay on hoyle
  

• Re: Please Read...concerning the Survey View
    by FrostyMugs28 on March 11, 2009 at 18:40:56 PDT
  
  : Re: Rhonda, please clarify.......

  : --------------------------------------------------------------------------------
  :
  : #1 It is not yet a sure thing that the site is staying open, but that Case's needs to know how many players will pay to play by the response to the survey? Meaning, all players need to do the survey!

  :
  : It's very important that as many players as possible completes the survey. We're not looking for an exact number, but if there's not enough support of the membership fee, then it is possible we may not be able to keep the site up and running. For example, if only 100 players are willing to pay, it would not be feasible for us to continue managing the site for $2000 per year. Also, we know surveys are not an exact science, but we think it will give us a general idea of the support we can expect.

  :
  : #2 The method of payment is not yet set up and they should not complete the survey and then proceed to pay survey monkey? My friend mistakenly thought he was to pay the Case fee on survey monkey and consequently ended up paying $180 and believing it was going to cost $20 a month to play, rather than the $20 a year that you have stated.

  :
  : I apologize for the confusion. The membership fee would be $20 per year and that would start on April 1st, as the announcement states.

  : Unfortunately, there's no way for us to change or remove SurveyMonkey's "Thanks for taking the survey" page.
  : ----------------------------------------
  : Rhonda
  : Customer Support Staff
  : Case's Ladder, Inc.
  : http://www.casesladder.com/
  :
  : [Mar 5, 2009 8:50:18 PM

  
  

• Re: Please Read...concerning the Survey View
    by chaslee on March 7, 2009 at 19:24:15 PST
  
  Where is the survey not sure if I signed up on it?? I aint seen no monkey....

  w: Re: Rhonda, please clarify.......

  : --------------------------------------------------------------------------------
  :
  : #1 It is not yet a sure thing that the site is staying open, but that Case's needs to know how many players will pay to play by the response to the survey? Meaning, all players need to do the survey!

  :
  : It's very important that as many players as possible completes the survey. We're not looking for an exact number, but if there's not enough support of the membership fee, then it is possible we may not be able to keep the site up and running. For example, if only 100 players are willing to pay, it would not be feasible for us to continue managing the site for $2000 per year. Also, we know surveys are not an exact science, but we think it will give us a general idea of the support we can expect.

  :
  : #2 The method of payment is not yet set up and they should not complete the survey and then proceed to pay survey monkey? My friend mistakenly thought he was to pay the Case fee on survey monkey and consequently ended up paying $180 and believing it was going to cost $20 a month to play, rather than the $20 a year that you have stated.

  :
  : I apologize for the confusion. The membership fee would be $20 per year and that would start on April 1st, as the announcement states.

  : Unfortunately, there's no way for us to change or remove SurveyMonkey's "Thanks for taking the survey" page.
  : ----------------------------------------
  : Rhonda
  : Customer Support Staff
  : Case's Ladder, Inc.
  : http://www.casesladder.com/
  :
  : [Mar 5, 2009 8:50:18 PM

  
  

  • Re: Please Read...concerning the Survey View
      by Elliesue on March 7, 2009 at 22:34:33 PST
    
    go to this link and you will find the survey

    http://hoylegames.igl.net/a/forum/viewthread?thread=6207

    : Where is the survey not sure if I signed up on it?? I aint seen no monkey....

    : w: Re: Rhonda, please clarify.......

    : : --------------------------------------------------------------------------------
    : :
    : : #1 It is not yet a sure thing that the site is staying open, but that Case's needs to know how many players will pay to play by the response to the survey? Meaning, all players need to do the survey!

    : :
    : : It's very important that as many players as possible completes the survey. We're not looking for an exact number, but if there's not enough support of the membership fee, then it is possible we may not be able to keep the site up and running. For example, if only 100 players are willing to pay, it would not be feasible for us to continue managing the site for $2000 per year. Also, we know surveys are not an exact science, but we think it will give us a general idea of the support we can expect.

    : :
    : : #2 The method of payment is not yet set up and they should not complete the survey and then proceed to pay survey monkey? My friend mistakenly thought he was to pay the Case fee on survey monkey and consequently ended up paying $180 and believing it was going to cost $20 a month to play, rather than the $20 a year that you have stated.

    : :
    : : I apologize for the confusion. The membership fee would be $20 per year and that would start on April 1st, as the announcement states.

    : : Unfortunately, there's no way for us to change or remove SurveyMonkey's "Thanks for taking the survey" page.
    : : ----------------------------------------
    : : Rhonda
    : : Customer Support Staff
    : : Case's Ladder, Inc.
    : : http://www.casesladder.com/
    : :
    : : [Mar 5, 2009 8:50:18 PM